Custom Software Development in Cochin Infopark by Raintech Software Limited
Off-the-shelf software rarely fits the way a real business runs. A grocery counter needs billing that works through a power cut. A hotel needs room service orders to reach the kitchen without a phone call. A factory needs software that talks to its machines, not just its accountants.
That gap is why businesses turn to custom software development in Cochin Infopark. Raintech Software Limited, a public limited company with its corporate office at i by Infopark in Kochi, has spent close to a decade building software for exactly these situations. It began in 2016 writing billing software for local shops. Today its team of 180 people serves more than 87,000 customers across India and the Gulf.
This guide explains what custom software development with Raintech looks like: the services, the process, the industries served, and how to judge whether a software partner in Infopark Kochi is the right fit for your project.
Raintech Software Limited: Key Facts at a Glance
- Company
Raintech Software Limited (CIN U72502KL2020PLC062757)
- Started
2016 as a proprietorship; incorporated as a public limited company on 6 July 2020
- Corporate office
i9C-7, 9th Floor, i by Infopark, Ernakulam South Metro Station Building, Kochi 682016
- Headquarters
Thalayolaparambu, Vadayar P.O., Kottayam
- Team
18087,000+
180 people, serving 87,000+ customers
- Markets
every Indian state, plus UAE, Qatar, Kuwait, Oman, Bahrain and some African markets
Why Cochin Infopark Is a Hub for Custom Software Development
Infopark Kochi is one of Kerala’s main technology parks, and it gives software firms based there a strong base of talent, infrastructure and credibility.
A Government-Backed IT Ecosystem
The Government of Kerala established Infopark in 2004. Its main Phase 1 and Phase 2 campuses sit in Kakkanad, with satellite campuses at Koratty in Thrissur and Cherthala in Alappuzha. Infopark also runs i by Infopark, a facility in the Ernakulam South Metro Station Building that places companies like Raintech in the heart of the city.
2004Growth in Numbers
According to figures reported by Onmanorama in September 2024, Infopark earned ₹11,417 crore from IT exports in 2023–24, a growth of 24.28%. By April 2024 it housed 582 companies and more than 70,000 employees across 92.62 lakh sq ft of built-up space. Demand has been strong enough that new companies have queued for office space.
What This Means for Clients
For a business commissioning custom software, an Infopark address is more than a postcode. It signals:
- Access to skilled developers drawn from one of India’s highest-literacy states
- Reliable infrastructure, including power and data connectivity built for IT operations
- Cost advantage, since Kochi offers lower operating costs than Bengaluru, Hyderabad or Pune
- Time-zone fit for clients in the Gulf, where Kerala has deep business and family ties
- Accountability, because park companies are registered, listed and publicly visible on Infopark’s own directory
About Raintech Software Limited: Experience Built at the Counter
Raintech’s custom software work grows out of its own products. Before it built software for clients, it built software that thousands of shopkeepers relied on every day.
From a Kottayam Proprietorship to a Public Limited Company
Raintech started in 2016 as a small proprietorship in Vadayar, Kottayam. Its first product, Retail Daddy, was a billing and point-of-sale (POS) system designed for Indian shops. It was offline-first, GST-ready and simple enough for counter staff to learn in a day or two.
In July 2020 the business was incorporated as Raintech Software Limited, an unlisted public limited company registered with the RoC Ernakulam. It later opened its corporate office at i by Infopark in Kochi. Managing Director Shibin Kumar leads the company, and its stated philosophy is to build for the person standing at the counter, not for a feature checklist.
Recognition
In 2021, Raintech was listed among the winners of the India 500 Most Promising IT Company recognition on the India5000 platform.
A Portfolio That Proves Real-World Expertise
Raintech now offers a family of specialised business products. Each one is evidence of the skills a custom project needs:
Retail Daddy
offline-first billing with GST/HSN compliance, barcode printing and multi-branch sync
HR management software
attendance through AI face-detection hardware, automated payroll and a manager mobile app
Restaurant management software
dine-in, takeaway and delivery flows with multiple kitchen order ticket (KOT) printers
Hotel room management software
reservations, housekeeping and in-room QR ordering
Cloud billing software
multi-user, multi-branch billing from any device
ID card and barcode label design software
bulk design and printing with data integration
Gym, laundry and attendance management software
This matters for custom development. A team that has already solved offline sync, tax compliance, printer drivers and face-recognition attendance at scale brings tested building blocks to your project, rather than learning on your budget.
Custom Software Development Services at Raintech, Infopark Kochi
Raintech describes itself as a company specialising in custom software development, delivering tailored solutions for businesses across industries. Its services fall into three broad groups.
1. Custom Business Software
This is software built around how your business already operates.
Billing, POS and ERP Customisation
Raintech can extend its proven billing and POS engine with your own workflows: custom invoice formats, approval chains, loyalty schemes, branch-level pricing or integration with accounting tools. Because GST and HSN handling is built in, compliance is part of the foundation rather than an add-on.
HR, Attendance and Payroll Systems
For companies with staff across several sites, Raintech builds HR systems that link biometric or face-detection devices to payroll, leave and onboarding. Payslips, deductions and bonuses are handled in one place.
Hospitality and Service Business Software
Hotels, restaurants, gyms and laundries get software shaped to their daily rhythm, from kitchen tickets to housekeeping status to membership renewals.
2. Hardware-Integrated Software
This is where Raintech stands apart from many web-only agencies. In a recent post from its Infopark office, the team explained that custom development starts with understanding the real hardware and workflows clients use, such as POS terminals and payment devices.
Device Drivers and Machine Communication
Raintech’s Infopark company profile lists multiple hardware-connected drivers as a core capability: software that communicates with and controls machines, sensors and devices. Typical examples include thermal and barcode printers, scanners, weighing scales, cash drawers, payment terminals and biometric readers.
AI for Industrial Monitoring
The same profile lists AI software to monitor, control and automate heavy industrial machinery, building on the company’s work with AI face detection.
3. Mission-Critical and Regulated Domains
Raintech’s stated aim is to build secure, AI-driven, hardware-integrated software for industries where precision, safety and security matter most. The focus areas named in its Infopark profile are:
- Medical equipment software to run, monitor or integrate diagnostic devices
- Airline software for scheduling, monitoring and safety
- Marine engineering software for ships, ports and marine equipment
- High-security banking software with strong protection and compliance
- Defence software for secure, mission-critical systems
If your project falls in one of these domains, ask for relevant references and compliance documentation during discovery, as you would with any vendor.
How Raintech Delivers a Custom Software Project
A good process protects your budget and your go-live date. Raintech’s approach reflects lessons from rolling out its own products to thousands of businesses.
Step-by-Step Development Process
- Discovery conversation. Onboarding starts with your actual setup, not a generic checklist. A single-counter shop and a four-branch chain need very different plans.
- Workflow and hardware audit. The team maps how work moves through your business and which devices the software must support.
- Scope, design and estimate. Features are prioritised, screens are designed and a written scope fixes what will be delivered.
- Iterative development. The team builds, tests and iterates in short cycles so you see working software early.
- Testing on real hardware. Integrations are tested against the actual printers, terminals and sensors you will use.
- Data migration. Raintech moves your existing records from spreadsheets, paper registers or a competitor’s software, so you do not re-enter years of data by hand.
- Training and go-live. Staff training happens on site where practical, so counter and front-desk teams are comfortable before launch.
- Ongoing support. Phone and chat support run in business hours, with on-site visits when needed.
Honest Timelines
Raintech says plainly that onboarding is not instant. Migrating years of inventory or HR data takes real time, and rushing it causes more problems than it saves. That candour is a useful trust signal: a vendor promising instant results on a complex migration is usually underestimating the work.
Dedicated Point of Contact
Enterprise and multi-branch clients typically get a dedicated contact rather than a general support queue, because their issues span locations and need someone who knows their setup.
Industries Served and Technology Approach
Raintech’s software already runs in shops, kitchens, hotels and offices across India and the Gulf. That breadth shapes what it can build for you.
Industries Raintech Serves
Retail and wholesale
Offline billing, barcode labels, multi-branch inventory, GST reports
Restaurants and cafés
Order flows, multi-station KOT printing, menu-linked stock
Hotels and hospitality
Reservations, housekeeping, in-room QR ordering, unified billing
Corporate and HR
Face-detection attendance, payroll automation, onboarding
Education and events
Bulk ID cards with data integration and security features
Fitness and services
Gym memberships, laundry order tracking
Regulated sectors
Medical devices, aviation, marine, banking, defence (focus areas)
Technology Approach
Raintech’s choices are driven by operating conditions, not trends.
Offline-First Architecture
Indian businesses face power cuts and patchy internet, often at peak moments such as festival rushes. Raintech’s flagship software bills offline and syncs once the connection returns. The same thinking can be built into your custom system.
Cloud and Mobile
Where teams work across locations, cloud deployment and mobile apps give access from any device. Raintech’s cloud billing and HR manager apps are working examples.
AI and Smart Hardware
From AI face-detection attendance to AI-generated menu visuals in its restaurant software, Raintech already ships practical AI features inside everyday business tools.
Security and Compliance
Tax compliance (GST and HSN) is built into Raintech’s billing products, and the company’s stated focus on banking and defence software places security at the centre of its design work.
Why Choose Raintech for Custom Software in Infopark Kochi
Trust is earned through evidence. Here is what Raintech can show, and how to check any software partner before you sign.
Trust Signals You Can Verify
- Public, registered company. Raintech Software Limited is a public limited company with a published CIN, verifiable on the Ministry of Corporate Affairs records.
- Listed in the Infopark directory. Its profile and job postings appear on Infopark’s official website.
- Products in daily use. Its own software runs at counters across India and in Gulf markets including the UAE, Qatar, Kuwait, Oman and Bahrain.
- Transparent about limits. The company’s website openly lists features its products do not yet support. Vendors who admit gaps tend to set realistic project expectations.
- Full-cycle support. Installation, hardware setup, data migration, training and ongoing support come from one team.
How to Choose the Right Custom Software Partner
Whether you choose Raintech or another Infopark company, use these checks.
Ask for Working Proof
Request a live demo of similar software and speak to at least one existing client in your industry.
Clarify Ownership and Code
Confirm in writing who owns the source code, how it will be handed over and where your data will be stored.
Agree on Pricing Model
Raintech offers both one-time licences and subscriptions depending on the product. For custom projects, agree whether you are paying a fixed price, by milestone or by time and materials.
Plan for Support After Launch
Ask about support hours, response times, on-site visits and the cost of future changes. The real cost of software appears after go-live.
Frequently Asked Questions
Where is Raintech Software Limited located in Kochi?
Its corporate office is at i9C-7, 9th Floor, i by Infopark, Ernakulam South Metro Station Building, Railway Station Road, Kochi 682016. Its headquarters is at Vadayar, Thalayolaparambu, in Kottayam district.
What kind of custom software does Raintech build?
Raintech builds custom business software (billing, POS, ERP, HR, hospitality), hardware-integrated software that controls printers, terminals, sensors and machines, and secure software for regulated sectors such as healthcare, aviation, marine and banking.
Can Raintech customise its existing products instead of building from scratch?
Yes. Extending a proven product is often faster and cheaper than a full build. Raintech’s products are designed to work together, so you can start with one module and add others without losing data.
Does Raintech serve clients outside Kerala and India?
Yes. Its software is used in every Indian state and across Gulf markets including the UAE, Qatar, Kuwait, Oman and Bahrain, as well as some African markets.
How long does a custom software project take?
It depends on scope, integrations and the amount of data to migrate. A customisation of an existing product can take weeks; a new hardware-integrated system can take several months. Ask for a milestone plan after discovery.
How much does custom software development cost?
Raintech does not publish fixed prices because cost depends on business size, branches and features. Contact the team for a quote based on your requirements.
Conclusion: Software That Fits How You Work
Custom software development in Cochin Infopark gives businesses access to skilled teams, strong infrastructure and competitive costs. Raintech Software Limited adds something many agencies lack: nearly ten years of building software that works at a real counter, connected to real hardware, under real Indian conditions.
If your business has outgrown off-the-shelf tools, or you need software that talks to your machines, start with a conversation about how your business actually runs.
Contact Raintech Software Limited
- Office: i9C-7, 9th Floor, i by Infopark, Kochi 682016
- Phone: +91 8606093110
- Email: info@raintechpos.com
- Website: raintechlimited.com
See all Raintech products, download setups and watch tutorial videos.
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